In the case of an official f.e. travel warning or a obligation to quarantine in our area or your region with regards to COVID19, your booking can always be cancelled free of charge.

For all new and existing direct bookings the following booking conditions apply:

Summer:

• up to 1 week before arrival – free cancellation
• as of 1 week, for no-shows, delayed arrivals or earlier departures – entire value of the reservation (100%)

Winter:

• up to 2 months before arrival – free cancellation
• as of 2 months up to 1 month before arrival – 40% of the value of the reservation
• as of 1 month up to 1 week before arrival – 70% of the value of the reservation
• within the last week before arrival – 90% of the value of the reservation
• no-shows, delayed arrivals or earlier departures – entire value of the reservation (100%)

In addition, we recommend to get a travel insurance f.e. Europäischen Reiseversicherung

We organize the check-in and check-out procedure as efficient and contactless as possible. Please take advantage of the online check-in and pay your bill on the evening before your departure, so that we can avoid a crowd of people in the reception area. 

In the whole buliding, but especially in the restaurant and spa area, the minimum distance is 2 meters. Please avoid gatherings of persons. In addition, wearing a mask is required in the hotel, especially in areas, where the minimum distance is not possible. Also, all staff with guests contact wear mask for your protection. 

Please wash your hands with soap regularily during the day. In addtion, desinfection stations are located throughout the hotel. Please consider the right etiquette when coughing. 

In our restaurant has been adapted to the current needs and offeres plenty of space an distance. At the buffet, wearing a mask and desinfecting your hands is obligatory. Furthermore, in all areas, eating and drinking is only allowed when you are seated. 

Our spacious spa area with pools and saunas is open as usual, but please keep the minimum distance in mind.  At this point, we are not sure if there will be sauna treatments with our spa attendant in winter. For beauty treatments and massages in our Adler Vital, please wear a mask during the treatment. 

We ask for your understanding, that due to current situation, we cannot guarantee that there will be child care in our play room in winter. However, we are happy to arrange private baby sitting for you (extra charge).

All members of the Adler team are trained with regards to the situation and they are also tested on COVID19 regularily.

is provided by the regional Tirol Marketing on www.tirol.at

as well as safety meassures and up to date information is provided by the tourist office: www.stantonamarlberg.com

You can find information about the ski area here: www.skiarlberg.at

Here you can find information about ski courses: Skischule Arlberg