Booking Conditions

General Terms and Conditions (hereinafter referred to as “GTC”) Hotel Schwarzer Adler, St. Anton am Arlberg Unless the following provisions provide to the contrary, the general terms and conditions for the hotel industry in the current version apply (General Terms and Conditions for the Hotel Industry):

NO SMOKING POLICY
All rooms are no smoking. The bar has a seperate smoker‘s lounge.

PRICES
All prices exclude the local tax of € 3,00 per person (as of 16 years of age) and night.

DEPOSIT
A reservation is deemed confirmed upon full payment of the deposit. In case of short-term reservations, the deposit requirement can be waived. The deposit is due immediately upon request of its payment in the amount of 30% of the total value of the reservation.

CANCELLATION POLICY
Winter:

• up to 2 months before arrival – free cancellation
• as of 2 months up to 1 month before arrival – 40% of the value of the reservation
• as of 1 month up to 1 week before arrival – 70% of the value of the reservation
  
• within the last week before arrival – 90% of the value of the reservation
• no-shows, delayed arrivals or earlier departures – entire value of the reservation (100%)

Summer:

• up to 1 week before arrival – free cancellation
• as of 1 week, for no-shows, delayed arrivals or earlier departures – entire value of the reservation (100%)

TRAVEL CANCELLATION INSURANCE
We recommend the conclusion of a travel insurance policy. This insurance would cover the cancellation fee in case of an accident or in case of sickness of the insured or one of his/her family members before the start or during the trip. Please see www.europaeische.at.

CANCELLATION POLICY IN THE HOTEL RESTAURANT AND THE RESTAURANT AQUILA

• Reservation can be cancelled free of charge up to 12 hours before the time of the reservation.
• Reservations for 6 persons or more that are cancelled later than 12 hours before the time of the reservation will be subject to a cancellation charge of € 50 per person.
• As of 10 minutes beyond the reservation time no-shows lose their right to the reserved table. The reservation will be automatically cancelled and cancellation fees may apply.

DISCOUNTS FOR CHILDREN AND FOR AN EXTRA BED FOR ADULTS

• 0-5 years of age 100% (free)
• 6-10 years of age 75% reduction
• 11-15 years of age 60% reduction
• 16 and 17 years of age or a third adult in a room 40% reduction

SURCHARGE FOR BREAKFAST, DINNER AND HALF-BOARD AT SCHWARZER ADLER

for bookings the Adler Apart, bookings that are note made and paid directly to the hotel and for meals booked during the stay (from 16 years)

• Breakfast: € 23 per person and day
• Dinner: € 42 per person and day

SURCHARGE FOR SHORT STAYS / SINGLE OCCUPANCY DEDUCTION 
Surcharge for short stays plus 10% (4 days or less)
Single occupancy deduction minus 20% from room price (per night)

PET POLICY
Pets are not allowed in the hotel or apartments.

ROOM SERVICE
Surcharge for room service minimum € 5

GARAGE
Charge per day € 10

PARENTAL SUPERVISION IN THE SPA AREA

• Children under 12 years of age are allowed into the spa area only under parental supervision.
• Adolescents under 16 years of age are not allowed in the outdoor pool area, the sauna area and the quiet area.

METHODS OF PAYMENT
We accept the following methods of payment: cash, Maestro, MasterCard, Visa
Account Information: Volksbank Tirol IBAN:  AT70 4239 0005 1034 5450  

CHECK IN / CHECK OUT

• Check-in as of 3 pm
• Check-out by 11 am

INTEREST ON ARREARS / REMINDER FEE AND COLLECTION EXPENSES
The invoiced amount is due upon receipt when checking out. An arrears interest rate of 15% p.a. will be applied on all amounts outstanding.
€ 30 per reminder will be charged. The defaulter will be liable for all collection expenses incurred.

HOUSE RULES AND REGULATIONS
The current House Rules and Regulations are applicable to all the premises of the hotel.

LIABILITY FOR DAMAGES
Any damage to the hotel and its inventory caused by the guest or people he/she is responsible for are the responsibility of the guest, regardless of whether or not the damage was caused only through negligence. In case of damage, the guest upon check-out is required to pay a surety for the cost of repair or replacement. The list of damages and their respective surety amounts will be published in the House Rules and Regulations.

CANCELLATION OF SPA TREATMENTS
If you cannot make an appointement, please cancel one day prior to your booked treatment. Otherwise we will charge 50% of treatement price.

CHOICE OF JURISDICTION
Excepting consumer jurisdiction, the competent court of Landeck shall have jurisdiction over all disputes.