General Terms and Conditions (hereinafter referred to as “GTC”) Hotel Schwarzer Adler, St. Anton am Arlberg Unless the following provisions provide to the contrary, the general terms and conditions for the hotel industry in the current version apply (General Terms and Conditions for the Hotel Industry):
NO SMOKING POLICY
All rooms are no smoking.
PRICES
All prices exclude the local tax of € 5,00 per person (as of 16 years of age) and night.
DEPOSIT
A reservation is deemed confirmed upon full payment of the deposit. In case of short-term reservations, the deposit requirement can be waived. The deposit is due immediately upon request of its payment in the amount of 30% of the total value of the reservation.
CANCELLATION POLICY
If not agreed upon otherwise, the following cancellation policy applies:
Reservations that are made with a “non-refundable” rate cannot be cancelled or changed at any time.
TRAVEL CANCELLATION INSURANCE
We recommend the conclusion of a travel insurance policy. This insurance would cover the cancellation fee in case of an accident or in case of sickness of the insured or one of his/her family members before the start or during the trip. Please see www.europaeische.at.
CANCELLATION POLICY IN THE HOTEL RESTAURANT AND THE RESTAURANT AQUILA
DISCOUNTS FOR CHILDREN AND FOR AN EXTRA BED FOR ADULTS
If not other explicit price for children or additional adults in a room is agreed, the following discounts on the room rate apply when two persons are paying the full price:
SURCHARGE FOR BREAKFAST OR DINNER AT SCHWARZER ADLER
For bookings the Adler Apart, bookings that are note made and paid directly to the hotel and for meals booked during the stay (from 16 years)
An early reservation is necessary, no specific tables can be guaranteed!
PET POLICY
Pets are not allowed in the hotel or apartments.
ROOM SERVICE
Surcharge for room service minimum € 7
GARAGE
Charge per day € 10
PARENTAL SUPERVISION IN THE SPA AREA
METHODS OF PAYMENT
We accept the following methods of payment: cash, Maestro, MasterCard, Visa
Account Information: Volksbank Tirol IBAN: AT70 4239 0005 1034 5450
CHECK IN / CHECK OUT
INTEREST ON ARREARS / REMINDER FEE AND COLLECTION EXPENSES
The invoiced amount is due upon receipt when checking out. An arrears interest rate of 15% p.a. will be applied on all amounts outstanding.
€ 30 per reminder will be charged. The defaulter will be liable for all collection expenses incurred.
HOUSE RULES AND REGULATIONS
The current House Rules and Regulations are applicable to all the premises of the hotel.
LIABILITY FOR DAMAGES
Any damage to the hotel and its inventory caused by the guest or people he/she is responsible for are the responsibility of the guest, regardless of whether or not the damage was caused only through negligence. In case of damage, the guest upon check-out is required to pay a surety for the cost of repair or replacement. The list of damages and their respective surety amounts will be published in the House Rules and Regulations.
CANCELLATION OF SPA TREATMENTS
If you cannot make an appointment, please cancel one day prior to your booked treatment. Otherwise we will charge 50% of treatment price.
CHOICE OF JURISDICTION
Excepting consumer jurisdiction, the competent court of Landeck shall have jurisdiction over all disputes.